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Support

Have a question or running into something? We're here to help.

Get in touch

The fastest way to reach us is by email. We typically respond within 24 hours.

hello@candicebryant.com

Common questions

How much does Cello cost?
Cello is free to download and use.

What devices does Cello support?
Cello is available on iPhone and Android.

How do I sign in?
You can sign in with Apple, Google, or email. You can also continue as a guest to browse all content.

How do I report a bug?
Send us an email with a description of what happened and we'll look into it right away.

Delete your account

You can delete your account and all associated data directly in the app. Go to Settings and tap Delete Account. This permanently removes your profile, comments, and any other data tied to your account.

If you're unable to access the app, you can request account deletion by emailing us at . Include the email address you used to sign up and we'll process your request within 48 hours.

We're always improving Cello. If something feels off or you have an idea, we'd love to hear it.